Can you custom design bridal jewellery for me?
Yes! I love designing in consultation with my customers. Contact us with your ideas, and we'll get back to you as soon as we can.
What is the jewellery made of?
Only the highest quality materials, including sterling silver and swarovski crystals. Check each item description for details, and there is more information on the about us page.
Can I try the jewellery on before buying?
Yes! Most of the designs that you see on this website are available to try on at my Mount Waverley Studio by appointment. Studio times are by appointment Monday – Saturday.
I've ordered from the website – when will my jewellery arrive?
If you are ordering designs as they appear on the website shop the order will be processed and sent out usually within 2 weeks unless I contact you.
How long will my custom jewellery take to be made?
As weddings are very seasonal ordering time does depend on the time of the year and what is ordered ie. If it is a special colour it will take longer. Most orders are usually able to be done between 2 – 4 weeks. If you have limited time please let me know so I can let you know if I can help.
Can I make any changes to the jewellery I am ordering from the website?
Yes, just contact us before placing your order, and we can discuss the details.
The piece I love on the website is silver – can I have it in gold?
Most designs can be created in gold, but please contact us before ordering to confirm and to check the price difference.
Do I need to pay a deposit?
When orders are placed I take a 20% deposit and the balance is paid when the jewellery is collected. All orders placed online need to be paid in full upon ordering.
Do you accept credit card payment?
All online orders can be paid for by credit card, using Paypal. Credit card facilities are not available in the studio, however you can view items in the showroom but make your purchase from the website later. If an order has not already been paid for when being collected, it can only be paid with cash.